ERP Senior Sales Account Manager

Grant Thornton (Vietnam) Limited is an independent member firm of Grant Thornton International. We are a leading professional services organisation in Vietnam providing Audit, Tax, Advisory and Business Process Solutions. We have a professional team of 13 Partners and more than 350 professional Staffs in offices located in Hanoi and Ho Chi Minh City.

In order to meet the demand of our growing practices, we’re looking for a qualified candidate to fill in a position of ERP Senior Sales Account Manager for our Hanoi office. Detailed tasks of and required qualifications for this position are as follows:

Essential Duties and Responsibilities:

The ERP Senior Sale Account Manager role is responsible grow our ERP / software business through strategic lead generation, research, and cold outreach via phone calls and emails. You will also use your experience in sales to work with management to refine our sales strategy, messaging, and sales process. Resource should be focused towards account management, billing, new projects in existing accounts, proposals, project meetings with client, issues resolution between client and tech resources, etc. The overall objective of this role is to achieve or exceed sales targets in each financial year.

• Responsible for development of account plans for selected named accounts.
• Responsible for achieving quarterly & annual sales targets.
• Responsible for the overall planning, strategy, direction and control of all sales in the allocated accounts; achievement of agreed sales targets; and the development of future sales plans.
• Responsible for building and maintaining sales pipeline in CRM and submitting required sales forecasts.
• Responsible for handling escalated customer complaints.
• Required to communicate with customers to ensure that contractual service agreements and expectations are exceeded.
• Provide sales, technology and business-related expertise particularly in the relevant Industry.
• Establish contacts and building positive relationships/networks with senior level decision makers of the relevant Industry and its environment      

Qualifications and preferred skills:

• Bachelor’s degree
• A proven track record in achieving and exceeding sales targets
• Minimum of 3 years of experience selling ERP (Cloud or on premise)  software solutions
• High level of energy, drive, intellect, enthusiasm, initiative, and commitment; including the ability to work in a high-pressure, fast-moving environment
• Self-motivated to expand personal professional knowledge of product and selling skills, and pursue high performance achievement
• Strong communication skills, over the phone and face to face, and capable of managing professional sales presentations.
• Proven ability to manage multiple concurrent sales cycles.
• Proven ability to collaborate with team members
• Perfect verbal and written English fluency
• Must have IT/Software/ERP sales account management background.

Desired competencies:

• Initiative: Demonstrate a thirst to understand how your role fits in and seeks opportunities by yourself to contribute beyond own role without being told by others;
• Adaptability: Shows agility and flexibility to easily adjusts yourself into any changes in working situations and develop the understandings on the changes on situations; and
• Ownership: Takes responsibility for own actions and learns from experience. 

Application Requirements:

• Application and resume must be in English and attached with a recent photo, and copy of the transcript
• Name your file with quoting reference (ERP Senior Sales Account Manager – Hanoi Office).
• The total document file size must not exceed 2MB;
• Deadline for submission is 09 August 2024 at latest;
• Your application to be sent to: Hanoi.Recruitment@vn.gt.com. 

For any questions, please contact: Hanoi.Recruitment@vn.gt.com.